How can we help?
Step-by-step guides for every part of Bitrack. Search above (press /), or pick a topic.
Getting started
Create your workspace, invite your team and find your way around.
- Create your workspace
- Find your way around
- Invite your team
- Roles and permissions
- Your account
- Notifications
Dashboard & calendar
Your day at a glance, every date in one calendar, and Google or Outlook sync.
- Your dashboard
- Customize your dashboard
- The calendar
- Create an event
- Meeting requests from clients
- Subscribe to your calendar
Clients & contacts
Everyone you work with, and everything about them.
Leads, proposals & contracts
From the first enquiry to a signed agreement.
- Leads and the pipeline
- Capture leads from your website
- Create a proposal
- Estimate cost and margin
- Send and track a proposal
- The proposal and contract library
Projects, tasks & time
Plan the work, do it, and track every hour.
- Create a project
- The project page
- Milestones
- Tasks: board and list
- A task in detail
- Templates and recurring tasks
Tickets & support hours
Client requests, response targets and retainers.
Invoices & reports
Get paid on schedule and see how the business is doing.
Client portal
What your clients see, and how they approve, sign, pay and meet.
Credentials vault
Store, share and protect the passwords you’re trusted with.
Messages
Channels, direct messages and turning talk into tasks.
Settings & your account
Your company, your team’s access, your own preferences and your data.
- Company and brand
- Region and currency
- Security settings
- Services, tags and custom fields
- Automations
- Files and storage