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Run a calmer, more profitable agency.
Practical guides from people who’ve run client work: winning it, pricing it, delivering it and getting paid.
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Agreements·8 min read
12 clauses every agency agreement (contract) needs
Scope, payment, IP, termination and eight more clauses that protect your agency and your client, each with plain-English example wording you can adapt.
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Clients·7 min read
Client portals for agencies: what to share and what to keep private
A client portal should answer the client's questions before they ask them, without exposing your internal tasks, notes or rates. Here is what to put in it and how to roll it out.
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Projects·8 min read
How to stop scope creep without losing the client
Scope creep rarely starts with a bad client. It starts with a vague proposal and a friendly favor. Here is how to prevent it, and what to say when it happens anyway.
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Getting paid·8 min read
Late invoices: a polite, firm follow-up system for agencies
Most late invoices are a process problem, not a client problem. Here is how to prevent them, a reminder schedule with wording you can copy, and what to do when an invoice reaches 60 or 90 days.
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Pricing·7 min read
Retainer vs fixed price: how to price agency work
A practical comparison of retainer, fixed price, hourly and value pricing for agencies, with worked USD examples and a step-by-step retainer structure.
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Proposals·8 min read
Web design proposal template (copy it, section by section)
A complete, copyable web design proposal template with example wording for a fictional client, plus how to price it so clients pick a package instead of haggling.
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