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Projects, tasks & time

Plan it, track it, deliver it.

Fixed-scope projects and retainers, with milestones, boards and one-click timers. Every hour lands on the right project, task and client, ready to review and bill.

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Bitrack projects & time screen

Plan

Milestones, budgets and progress that adds up

Split a project into milestones, each with its own tasks, and watch progress roll up as work gets done. Set a budget, a lead and a team, and start the board from a template so nothing is set up twice.

  • Weighted milestone progress
  • Task templates and recurring tasks
  • Checklists, labels, comments and @mentions
Milestones, budgets and progress that adds up

Track

Time tracking your team will actually use

Start a timer from the top bar or any task, switch tasks without losing a minute, and log missed time by hand. Bitrack asks if you’re still working after 4 hours and parks runaway timers for review.

  • Timesheets by project and person
  • Billable and non-billable time
  • Time reports as CSV or PDF
Time tracking your team will actually use

Support

Retainers and tickets without the spreadsheet

Give each client a plan of monthly or yearly hours, see pace and projection, and get alerted at the thresholds you choose. Tickets from your team or the portal get an owner, a priority and a response target.

  • Rollover, top-ups and overage rates
  • Bill, absorb or top up overages
  • SLA at risk and breached alerts
Retainers and tickets without the spreadsheet

How it works

Up and running in minutes.

  1. 1

    Create the project

    Pick the client, lead, type and a template for the starter tasks.

  2. 2

    Plan the work

    Add milestones, tasks, due dates and the team.

  3. 3

    Track the time

    Run timers on tasks and review hours before they count.

  4. 4

    Report and bill

    Send the client a time report and turn confirmed hours into an invoice.

Questions about projects & time

Does Bitrack handle retainers as well as fixed projects?

Yes. Retainers can be hourly, a capped monthly allowance with optional rollover, or a flat monthly fee for an agreed scope.

What happens if someone forgets to stop a timer?

After 4 hours Bitrack asks if they’re still working. After 10 hours, or when the day ends, it stops the timer and parks the time for review instead of billing it.

Can clients see my team’s tasks?

No. Clients see progress, milestones and shared deliverables in their portal, never your internal tasks, notes, budgets or rates.

Can I bill tracked time?

Yes. Add billable, confirmed hours to any invoice, or create an invoice from a retainer’s timesheet. Each hour is billed once.

Do tickets have response-time targets?

Yes. Set first-response targets for each priority, and the owner is alerted when a ticket is at risk or past its target.

Step-by-step guides: the help centre.

Works hand in hand with

Client portal Clients follow progress, approve work, sign agreements, pay invoices and raise tickets in a portal with your logo and colors. They sign in with a code, so there’s no password to forget. Invoicing Invoices come from the agreement’s payment schedule or from tracked time, go out with your numbering and payment details, and late payers are reminded for you. From the blog How to stop scope creep without losing the client Scope creep rarely starts with a bad client. It starts with a vague proposal and a friendly favor. Here is how to prevent it, and what to say when it happens anyway.

Bring your team
into one place.

Request early access See how it works

Free during early access · We reply within 2 working days