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Bitrack vs Dubsado for agencies
Dubsado is a client management tool for self-employed service providers and small teams, known for forms, scheduling and multi-step automated workflows. Bitrack is built for digital agencies that deliver projects, retainers and support tickets as a team, with a client portal in their brand.
Choose Bitrack if
- You run retainers, support hours and client tickets with response targets
- You need projects with milestones and budgets, plus approved timesheets
- You want roles with per-action permissions and a per-person data scope
Choose Dubsado if
- You are a workflow-heavy solo business that wants multi-step automations
- You want card, ACH, Affirm and Klarna payments on invoices today
- Clients book you through a scheduler, and you want a native mobile app
Side by side
| Feature | Bitrack | Dubsado |
|---|---|---|
| Win the work | ||
| Leads pipeline and website lead forms | Yes | 1 lead form on Starter, unlimited on Premier |
| Proposals with optional add-ons the client picks | Yes | Yes, packages and add-ons |
| Contracts e-signed online | Generated from the accepted proposal, signed by both sides with a certificate | Legally binding e-signatures |
| Arabic and bilingual documents | Yes | Check their site |
| Deliver | ||
| Projects with milestones and budgets | Yes | Check their site |
| Task boards | Boards and lists, checklists, recurring tasks, templates | Yes, shareable in the client portal |
| Time tracking | Timers, timesheets and approval | Time tracker; billing time to invoices on Premier |
| Automated multi-step workflows | No | Premier |
| Support & get paid | ||
| Support hours: retainers, hour bundles, rollover, alerts | Yes | Check their site |
| Tickets with response targets (SLAs) | Yes | Check their site |
| Invoices with payment schedules and reminders | Yes | Payment plans, automatic reminders and receipts |
| Online card payments on invoices | Not yet. Bank transfer details on invoices; card payments planned | Cards, ACH, Affirm, Klarna; Square and PayPal |
| Bookkeeping tools | No | Premier, with QuickBooks Online and Xero |
| Clients & security | ||
| Client portal | Yes, in your brand, with email-code sign-in, approvals and tickets | Branded, password-protected portals |
| Scheduler and booking pages | Meeting requests in the portal; Google and Outlook calendar sync | Premier |
| Team members and permissions | Roles, per-action permissions and per-person data scope | 3 extra users free, then from $25/month; custom access per user |
| Encrypted credentials vault with live 2FA codes | Yes | Check their site |
| Mobile app | Works in the phone browser | iOS and Android |
| Pricing | ||
| Price | Free during early access | Starter $35/month or $335/year; Premier $55/month or $525/year |
| Free trial | Free during early access | 21 days of Premier, no card needed |
Dubsado details checked on their public website in October 2026. Plans and features change, so please confirm on their site. Something out of date? Tell us and we’ll fix it. Dubsado is a trademark of its owner; this page isn’t affiliated with or endorsed by them.
What’s really different
Automations versus delivery
Dubsado’s strength is workflows: forms, emails, invoices and tasks that fire from client actions, which suits a solo business with a repeatable process. Bitrack focuses on delivery for a team, with projects, milestones, budgets, timers and approved timesheets.
Support after launch
Bitrack tracks support hours, retainers and rollover, and runs tickets with response targets that clients see in the portal. If your work ends at handover, Dubsado’s project and task tools may be enough.
Payments and booking
Dubsado takes card and ACH payments, plus Affirm and Klarna, and includes a scheduler on Premier. Bitrack puts bank transfer details on invoices, with card payments planned, and clients request meetings in the portal.
Team access
Dubsado includes 3 extra users and lets you customize access per user. Bitrack adds a per-person data scope, so each teammate sees only the clients and projects they work on, and keeps client logins in an encrypted vault.
Questions
Is Bitrack a good Dubsado alternative for agencies?
If you run a team delivering projects, retainers and support tickets, yes. If you are a solo business that lives on automated workflows and booking, Dubsado is likely the better fit.
Does Bitrack have automated workflows like Dubsado?
Not multi-step workflows. Bitrack automates pieces of the agency flow instead, like agreements drafted from the accepted proposal, recurring tasks and invoices, invoice reminders and support hour alerts.
Can clients pay by card in Bitrack?
Not yet. Invoices carry your bank transfer details, and Bitrack records partial payments and sends receipts. Online card payments are planned.
How much does Bitrack cost?
Bitrack is free during early access. Paid plans will come later, and the price has not been announced yet.
Also compare: Bitrack vs Bonsai · Bitrack vs HoneyBook
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