Every hand-off between apps is a place where a lead goes cold, an hour goes unbilled or a client waits. Bitrack keeps the whole job, from the first hello to the last invoice, in one place your team and your clients share.
What changes
01 · A lead comes in
It waits in someone’s inbox until they remember it.
It lands in the pipeline with an owner, and a reminder if it goes quiet.
02 · You price the work
A spreadsheet guess. The margin shows up after the project ends.
The people doing the work estimate the hours. You see cost against price before you send.
03 · The client says yes
Export a PDF, upload it to a signing tool, chase it for a week.
The accepted proposal becomes the agreement, signed in the browser with a certificate.
04 · The work begins
Tasks in one app, hours in another, files in a third.
Tasks, timers, files and messages all live on the project.
05 · The client wants an update
Status e-mails, “just checking in” calls, screenshots in chat.
They open their portal: progress, approvals, tickets and invoices.
06 · Something breaks
A WhatsApp at 11pm. Nobody knows who picked it up.
A ticket with an owner, a response target and the client kept in the loop.
07 · It’s time to get paid
Invoices typed by hand. Reminders sent when someone notices.
Invoices follow the payment schedule and chase late payers for you.
08 · A client shares a password
It lives in a chat thread forever.
It goes into an encrypted vault, shared only when an Owner allows it.
Why teams switch
A won lead becomes a client and a project in one click. The accepted proposal becomes the agreement, its payment schedule raises the invoices, and tracked hours can be billed too. Each record links back to where it came from.
Build proposals from your services in your own design, in English, Arabic or both. The people doing the work estimate the hours, so you see cost against price. The client picks packages and add-ons, accepts online and signs.
Clients sign in with a code, no password. They follow progress, approve deliverables, sign agreements, raise tickets, ask for meetings and see their invoices, all under your brand.
Tickets get an owner, a team and a reply target, link to tasks on any board, and ask the client how it went. Hour bundles and monthly plans roll over, alert you at 75%, 90% and 100%, and come with a monthly report.
Every department gets its own boards and columns, automations hand work over between people, and roles decide down to each action who sees what. Rates and costs are simply absent for those who shouldn’t see them.
The website, hosting and social logins clients hand you live in an encrypted vault, not in chat. Nobody on your team sees one until an Owner shares it, and every reveal is recorded.
Made for client work
For Digital agencies, Software houses, IT and managed services, Marketing teams, Creative studios, Consultancies, Web developers, Brand designers.
Our promises
Every company’s data is sealed off from every other one, and automated tests try to break that separation before every release.
Connections are encrypted, client passwords in the vault are encrypted with a key for your workspace, and connected calendar keys are encrypted too.
Backed up every night and before every update, encrypted, and kept in a second location.
Roles and permissions down to each action, two-step sign-in, and rates, costs and budgets hidden from those who shouldn’t see them.
Signed agreements carry a fingerprint and a certificate of who signed, when and from which device.
We never sell your data, show you ads or use your workspace’s content to train AI models.
Bitrack is one workspace for agencies and service teams. It covers the whole client job: leads, proposals, e-signed agreements, projects, tasks, time tracking, support hours, tickets, invoices, a client portal and a credentials vault.
Teams that sell their time to clients: digital, marketing and creative agencies, software houses, IT and managed-service providers, consultancies and studios.
Most agencies use Bitrack in place of a separate CRM, proposal tool, e-signature tool, project board, time tracker, invoicing tool, helpdesk, password manager and client portal, with one login and one place for every client.
Yes, Bitrack is free to use today: every module, no credit card. When paid plans start, every workspace gets at least 30 days’ notice, and the first agencies keep a founding-member discount.
Yes. Every workspace is sealed off from the others, connections and client passwords are encrypted, backups are encrypted and kept off-site, and roles decide exactly who sees what. Your data is never sold or used to train AI.
Yes. You can move projects and tasks straight in from Trello, Asana or ClickUp, and bring clients, contacts, leads and past invoices from CSV files.
More answers: the help centre.
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